Credit One Bank, a major issuer of credit cards in the U.S., has been under legal scrutiny for several years due to its involvement in alleged unfair debt collection practices. A class action lawsuit filed against the institution resulted in a significant settlement, and now payments are finally being disbursed to eligible consumers. If you’ve ever held a Credit One account or been harassed with collection calls, you might be one of the individuals entitled to receive compensation.
Credit One Class Action Payment
The lawsuit alleged that Credit One and its affiliated debt collectors made unauthorized robocalls to customers’ cell phones using automatic dialing systems, a violation of the Telephone Consumer Protection Act (TCPA). The TCPA prohibits companies from using auto-dialers or prerecorded messages to call consumers without prior express consent.
The claims involved millions of calls made by Credit One and its partners between 2014 and 2019. These calls were not only frequent but also allegedly continued after consumers requested that they stop—another direct violation of federal laws. Rather than admitting guilt, Credit One opted for a settlement to resolve the legal matter, setting aside millions of dollars for affected consumers.
Who is Eligible to Claim?
Eligibility hinges on whether you received calls from Credit One or its debt collectors during the specified time period without giving prior consent. More specifically:
-
You must have received a robocall or pre-recorded message on your mobile phone.
-
The call must have been made by or on behalf of Credit One between 2014 and 2019.
-
You must not have given prior express consent to receive such calls.
A class member notification would have been sent to those potentially eligible. However, even if you didn’t receive a notification, you can still verify your eligibility by visiting the official settlement website or contacting the settlement administrator.
How Much is the Settlement Worth?
The total value of the settlement fund is approximately $14 million. Individual payments vary depending on the number of valid claims filed. While early estimates predicted payments around $100 per claimant, the final amount may differ based on how many people file claims.
How to File a Claim
To claim your share:
-
Visit the official settlement website (usually something like www.CreditOneTCPASettlement.com).
-
Use the Claim ID and PIN provided in your notice, or verify your identity through an online lookup tool.
-
Submit your claim by the deadline—usually within 60 to 90 days after the notice is issued.
-
Choose how you want to receive your funds: check, direct deposit, or PayPal.
Important Deadlines
Missing the claim deadline means you forfeit your right to payment. If you disagree with the terms, you also have the option to opt out or object to the settlement within a specific timeframe. All deadlines are clearly outlined on the settlement website and in your official notice.
Final Thoughts
This class action serves as a reminder of the importance of consumer rights and the power of collective legal action. If you were affected by Credit One’s alleged robocalling tactics, make sure you verify your eligibility and file a claim before the deadline. Every dollar counts, especially when it comes from companies that might have overstepped legal boundaries.